Do you enjoy music? Well take a look at how it can affect your work!
The wistful, synth-laden pop tune Wildest Moments is coming through tiny, dime-size earbuds—well, technically just one bud because the right side’s wires have frayed—as I return e-mails, set up interviews, and file my expense reports. One desk over, a co-worker is listening to Rob Zombie.
Verbal communication involves both speaking and listening. In a business organization, listening is key to effective working relationships among employees and between management and staff. Listening skills also impact a company’s interaction with customers and other businesses. To improve your listening skills, give the other person your full attention and maintain eye contact. When she is done speaking, rephrase her remarks and ask whether you understand her correctly. Continue to ask questions to gain a better understanding of her statements.
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